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Terms of Service

Effective Date: April 22, 2026

Welcome to the Centruva marketing and waitlist website (the “Site”). The Site is operated by Centruva LLC, a Management Services Organization (“MSO”). Centruva LLC provides administrative, platform, and marketing services, and connects patients to our affiliated professional medical practices. By accessing this Site or joining our waitlist, you agree to these Terms of Service.

1. CLINIC AVAILABILITY AND WAITLIST DISCLOSURE

GENERAL CLINIC ASSESSMENTS ARE CURRENTLY AVAILABLE THROUGH AFFILIATED PROFESSIONAL MEDICAL PRACTICES IN NORTH CAROLINA, TEXAS, COLORADO, FLORIDA, PENNSYLVANIA, AND ARIZONA. CENTRUVA LLC IS A MANAGEMENT SERVICES ORGANIZATION AND DOES NOT PROVIDE MEDICAL SERVICES. THIS SITE IS FOR INFORMATIONAL AND WAITLIST PURPOSES ONLY.

Clinical assessments take place on the separate patient portal at app.centruva.com. The peptide program remains an interest list in all states. General clinic availability does not imply that every program is available.

By joining the waitlist, you acknowledge that:

  • The expansion waitlist is for states where our general clinic is not yet available; program interest lists are for programs that are not yet available. Centruva LLC does not provide medical services, evaluations, or prescriptions.
  • Joining the waitlist does not guarantee future access to services, clinical approval, or a prescription.
  • Clinical services are provided exclusively by our affiliated professional medical practices, and are subject to a separate patient agreement, medical screening, and physician review.

2. NO MEDICAL ADVICE

THE CONTENT ON THIS SITE IS FOR GENERAL INFORMATIONAL PURPOSES ONLY. IT IS NOT MEDICAL ADVICE AND IS NOT A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT.

Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this Site.

3. NO PROVIDER-PATIENT RELATIONSHIP

ACCESSING THIS SITE OR JOINING THE WAITLIST DOES NOT ESTABLISH A PHYSICIAN-PATIENT, PROVIDER-PATIENT, OR CLINICAL RELATIONSHIP BETWEEN YOU AND CENTRUVA LLC, ANY AFFILIATED MEDICAL PRACTICE, OR ANY INDIVIDUAL PROVIDER.

A provider-patient relationship is only established after you complete a formal clinical intake process and a physician has reviewed and accepted your case.

4. ELIGIBILITY

This Site is intended for use by residents of the States of Texas, North Carolina, Florida, Arizona, Oregon, Colorado, Minnesota, Delaware, and Pennsylvania who are at least 18 years of age. By using this Site, you represent that you meet these eligibility requirements. This list describes eligibility to use the Site, not current clinical availability. General clinic assessments are currently available in North Carolina, Texas, Colorado, Florida, Pennsylvania, and Arizona. Clinical services may have additional age or residency restrictions (e.g., ages 21–65).

5. USE OF THE SITE

You agree to use the Site only for lawful purposes. You are prohibited from:

  • Providing false or misleading information, including fake email addresses.
  • Attempting to interfere with the Site’s security or abuse the waitlist system.
  • Using any automated system (bots, crawlers) to access the Site without our permission.

6. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CENTRUVA AND ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF YOUR USE OF THE SITE OR WAITLIST.

7. CHANGES TO TERMS

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting to the Site. Your continued use of the Site after changes are posted constitutes your acceptance of the new Terms.

8. GOVERNING LAW

These Terms are governed by the laws of the State of Texas, without regard to its conflict of law principles. Any disputes arising from these Terms or the Site shall be resolved in the courts located in Texas.

9. CONTACT INFORMATION

If you have any questions about these Terms, please contact us at:

Email: requests@centruva.com Address: 2213 Virginia Dare Pl. Raleigh, NC 27610 aleigh, NC 27610